Privacy Policy

Effective Date: July 14, 2026 Last Updated: July 14, 2026

 

Raito, Inc. operates the website located at raitoinc.com and provides geotechnical construction and related engineering services . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage with us regarding our Services.

 

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

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1. Information We Collect

1.1 Information You Provide Directly

 

We may collect personal information you voluntarily provide when you:

• Fill out a contact, quote request, or project inquiry form

• Email or call us

• Apply for a job or submit a proposal

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This information may include:

• Name

• Company name

• Email address

• Phone number

• Mailing address

• Project details or site information you choose to share

• Any other information you voluntarily submit

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1.2 Information Collected Automatically

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When you visit our Site, we use analytics tools (such as Google Analytics) to automatically collect certain technical information, including:

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• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on the Site

• Referring website or source

• General geographic location (city/region level, derived from IP address)

 

This information is collected through cookies and similar tracking technologies. See Section 5 (Cookies and Tracking Technologies) for more detail.

 

We do not use this data for advertising or ad-targeting purposes.

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2. How We Use Your Information

 

We use the information we collect to:

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• Respond to inquiries, quote requests, and project proposals

• Communicate with you about our Services

• Operate, maintain, and improve our Site

• Understand how visitors use our Site (via aggregated analytics)

• Comply with legal obligations

• Protect against fraud, security incidents, or misuse of our Site

 

We do not sell your personal information.

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3. How We Share Your Information

 

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

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• Service Providers: With third parties who perform services on our behalf (e.g., website hosting, analytics providers, email service providers), solely to help us operate our business.

• Legal Requirements: If required to do so by law, subpoena, or other legal process, or to protect the rights, property, or safety of Raito Inc, our clients, or others.

• Business Transfers: In connection with a merger, acquisition, financing, or sale of company assets, in which case personal information may be transferred as part of that transaction.

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4. Data Retention

 

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including responding to inquiries, fulfilling contractual or legal obligations, and maintaining business records, unless a longer retention period is required by law.

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5. Cookies and Tracking Technologies

 

Our Site uses cookies and similar technologies for analytics purposes only. These help us understand aggregate visitor behavior, such as which pages are most visited and how visitors navigate the Site.

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You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

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We do not use cookies for advertising, retargeting, or cross-site tracking.

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Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting that lets you signal your privacy preference to websites you visit. There is currently no industry-standard way to respond to DNT signals, and **our Site does not currently respond to or honor DNT browser signals**. We will update this policy if that practice changes.
 

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6. Your Choices and Rights

 

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

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• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of receiving marketing communications from us

 

To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to legitimate requests within a reasonable timeframe.

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California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA"), gives you the following rights with respect to your personal information:

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Categories of Personal Information We Collect

 

In the preceding 12 months, we have collected the following categories of personal information, as defined under the CCPA:

 

​​​​| Category | Examples | Collected?|
| Identifiers | Name, email, phone number, IP address | Yes |
| Commercial information | Project/service inquiry records | Yes |
| Internet or network activity | Browsing behavior, pages viewed, analytics data | Yes |
| Geolocation data | General location derived from IP address | Yes |
| Professional/employment information | Company name, job title (if submitted, e.g. via job applications) | Yes |
| Sensitive personal information | Government IDs, financial account info, precise geolocation | No |
| Biometric, audio/visual, or health information | — | No |

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​​Your Rights

 

Subject to certain exceptions, California residents have the right to:

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• Right to Know — Request disclosure of the categories and specific pieces of personal information we have collected, the sources of that information, the purposes for collecting it, and the categories of third parties with whom it is shared.

• Right to Delete — Request deletion of personal information we have collected from you, subject to certain legal exceptions (e.g., completing a transaction, legal compliance, internal record-keeping).

• Right to Correct — Request correction of inaccurate personal information we maintain about you.

• Right to Opt-Out of Sale or Sharing — Request that we stop "selling" or "sharing" your personal information, as those terms are defined under the CCPA. Raito Inc does not sell personal information for monetary consideration. However, our use of certain analytics tools may constitute "sharing" under the CPRA's broader definition. See the note below.

• Right to Non-Discrimination — We will not deny goods or services, charge different prices, or provide a different level of service because you exercised any of your CCPA rights.

• Right to Limit Use of Sensitive Personal Information — Not currently applicable, as we do not collect sensitive personal information as defined by the CCPA.

 

How to Submit a Request

 

You may submit a verifiable consumer request by:

• Emailing us at [info@raitoinc.com], or

• Calling us at [510-259-9900]

 

To protect your information, we will need to verify your identity before fulfilling certain requests (e.g., by matching the information you provide to information we already have on file). You may also designate an authorized agent to submit a request on your behalf, subject to verification.

 

We will respond to verifiable requests within 45 days, as required by law. This period may be extended once by an additional 45 days when reasonably necessary, in which case we will notify you of the extension.

 

Look-Back Period

 

Right to Know requests will generally cover the 12-month period preceding our receipt of your request.

 

A Note on Analytics and "Sharing"

 

We use analytics tools (such as Google Analytics) solely to understand aggregate visitor behavior on our Site, such as page views and traffic sources. We have disabled advertising-related features (including Google Signals and Ad Personalization) within our analytics configuration. As a result, this data is not used for cross-context behavioral advertising and does not constitute "selling" or "sharing" of personal information under the CCPA/CPRA.

 

7. Data Security

 

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

8. Children's Privacy

 

Our Site and Services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

 

9. Third-Party Links

 

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically.

 

11. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

 

Raito Inc Website: raitoinc.com

Email: info@raitoinc.com

Phone: 510-259-9900

Address: 32960 Alvarado-Niles Rd. STE 680 Union City, CA

 

This Privacy Policy is intended for general informational purposes and does not constitute legal advice. Raito Inc recommends having this policy reviewed by legal counsel to ensure it accurately reflects your data practices and complies with applicable law.